Action Sports is looking to add a Service Writer to its rapidly growing business. We are a family owned and operated business in Southwest Minnesota and have served the area for 30 plus years
Responsibilities
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Greet customers and determine needs and describe instructions on work orders for technician.
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Schedule service with customers and distribute work for technicians
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Works with manufacturers on warranty approvals for covered repairs
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Demonstrate effective verbal and written communication skills
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Ability to multi-task, prioritize, and manage time effectively
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Schedule, coordinate and follow-up on sublet repairs
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Communicate with the customer during repairs and coordinate customer pick-ups or deliveries
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Follow communication procedures, guidelines and policies
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Ability to work Saturdays
Requirements
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Experience as a Service Writer or similar role in a power sports or automotive setting.
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Strong communication skills to interact with customers effectively.
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Knowledge of automotive systems, including brakes, suspensions, & shocks
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Ability to work collaboratively with mechanics & technicians to ensure accurate service delivery.
Qualifications
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Must have sustained experience at previous employer
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Must have a valid driver’s license
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Must excel at interacting with customer via phone, text, email, and in person.
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Must have a high level of self-motivation and organization.
What We Offer
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Rotating Saturday Schedule
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8:00 – 5:30 work day
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8:00 – 2:00 Saturday
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Closed All Major Holidays
- Competitive Pay
- ?Full Benefits Package
Apply online or contact Chris Zent directly to apply.
Job Type: Full-time
Benefits
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401(k)
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Employee Discount
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Health Insurance
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HSA Available
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Dental Insurance
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Vision Insurance
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Life Insurance
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Paid Short Term & Long Term Disability
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Vacation Time
Experience:
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customer service: 1 year (Preferred)
Education:
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High school or equivalent (Required)
