Please ensure Javascript is enabled for purposes of website accessibility Knochenmus Enterprises - Front of House Manager - Job Description - #chamber_master_heading# - Marshall MN Chamber of Commerce

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Posted: 09/09/2022

KEY WORK DUTIES AND REQUIRED SKILLS: 

  1. Managing the front of house team
  2. Ensuring the restaurant is profitable
  3. Ensuring the customer receives the warmest possible welcome
  4. Appointing staff roles
  5. Handling staff complaints
  6. Training staff
  7. Able to tend bar and assist with
  8. Assisting guest complaints
 
SKILLS AND PROFICIENCIES:
  1. People skills ~ exceptionally skilled at welcoming, serving and interacting with customers and staff
  2. Manage and work in a team ~ may need to intervene in any conflict that may arise or resolve a range of problems
  3. Leadership ~ able to effectively manage and coordinate an entire front house team and also the relationship with suppliers
  4. Be precise to ensure the best possible customer experience.  The front of house manager must monitor the work of each individual and pay close attention to every detail.
  5. Strong English skills both verbal and written
  6. Basic math and computer skills
  7. Interpersonal and customer service skills need to be outstanding, and need be goal-driven. Should also be comfortable with pulling double-duty and be able to help the rest of the staff during peak hours.
 
 
QUALIFICATIONS:
 Education & Experience:  Minimum of a high school education or equivalent accompanied by industry and  
                                          Managerial experience
General:  Satisfactory completion of introductory period per company policy
Travel:  This position does not require any travel.
Physical: 
        Table

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